Sales Support Officer

August 5, 2022
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Job Description

About Resimac:

Resimac Group is a leading ASX-listed non-bank lender and multi-channel distribution business in Australia and New Zealand, recognized as Non-Bank of the Year at the 2020 Australian Mortgage Awards. With 35 years of experience in delivering residential mortgages, we have a strong track record of growth and innovation across third-party and direct consumer channels.

The Opportunity:

We are seeking a customer-focused person with a can do attitude to join our team as a Sales Support Officer in order to provide operational and sales support to our Business Development and Relationship Managers.

What You Will Do:

  • Provide assistance in relation to application status updates to key stakeholders
  • Respond to telephone and email enquiries
  • Manage application and settlement reports and update systems as required
  • Assist in getting new applications into the origination system
  • Assist originators with any enquiries they have
  • Prepare and distribute new originator accreditation packs, as well as completing new accreditations where required.
  • Assist with preparation for professional development days and events with respect to stand, promotional items and follow up communications

Who We Are Looking For:

We are looking for an enthusiastic team player who has:

  • Excellent customer service skills
  • Self-motivated and autonomous
  • High levels of integrity
  • Ability to establish and maintain excellent relationships with key stakeholders
  • Financial services skills advantageous
  • Experience in home loans desirable but not essential

What we offer:

In addition to competitive remuneration, Resimac offers a collaborative culture that encourages career growth, professional development and workplace flexibility.

This role is ideal for a person who wants to be part of an organization committed to building a culture based on respect, accountability, professionalism and integrity.

With a focus on our people, Resimac offers a number of employee benefits including:

  • Superb career growth
  • Company-paid salary continuance insurance for all permanent employees
  • Paid parental leave
  • Purchased leave
  • Monthly wellness hour
  • Discounted private health insurance
  • Annual community day
  • Confidential access to EAP
  • Salary packaging
  • Discounted gym membership

Apply Now:

There is no better time to join Resimac than today! Get your application underway now by clicking on “Apply for this job”

Want to stand out? Attach a targeted cover letter telling us why you are the perfect person for this role!

Please note that unsolicited applications from recruitment agencies will not be accepted.

Resimac is committed to building a diverse and inclusive business and encourages applications from Aboriginal and Torres Strait Islander peoples, LGBTI and related communities, mature workers, people living with a disability and different cultural backgrounds.