Loan Processor

Job Description

ABOUT US

Lending Association Group is a national award-winning financial services business, operating for over 10 years. We have earned a reputation for building long lasting client relationships through a highly personalised approach to lending, insurance and financial planning solutions. With over 150 five star google reviews  and a customer satisfaction rating of 98/100, our reputation is the foundation of the business.

Our continued growth and expansion throughout Australia has been a direct result of our focus on the recruitment and development of top talent. Our team is diverse, large but close-knit, highly experienced, vibrant and goal-focused. We promote a culture of open communication, transparency and collaboration with a strong focus on continuous improvement and progression. Each and every one of us are driven by our vision to educate and empower every Australian to achieve their own financial freedom.

THE ROLE:  

As a Loan Processor, you will work alongside Senior Lending Advisors responsible for delivering on exceptional customer outcomes through the implementation of residential and commercial financing solutions.

You will work to support Senior Lending Advisors in the implementation of a customer’s financial needs, from lead to post settlement, focusing on efficient processing, assessment, and adherence to company policies and industry regulation.

We’ve got some big targets and are a company with a start-up attitude so we’re looking for a talented individual with a high level of initiative, a fast learner and a helpful attitude.

This is the perfect opportunity for a go-getter who works in a boundary less way, is ready to build a team, pull on necessary resources and super-charge our business.

CORE RESPONSIBILITIES: 

• Supporting Senior Lending Advisors the provision of credit assistance, ensuring alignment to the client’s best interest at all times
• Preparation and packaging of loan submissions
  Adhere to all regulatory requirements, including ASIC regulations, NCCP, and Best Interest Duty
• Assist Senior Lending Advisors in optimal client outcomes throughout the customer journey (lead to post settlement)
• Requesting and verifying supporting documents
• Attending client meetings as required
• Liaising with stakeholders including conveyancers, valuers, settlement agents, and lenders
• Ensuring reasonable steps are taken in the process of verification of a client’s financial position and supporting documentation
• Verifying applications: Reviewing application details, documents, and comments to determine approval requirements and ensure high quality of submission; ordering / verifying and chasing necessary documentation
• Maintaining the integrity of CRM databases, filing systems and customer data
• Resolving errors at point of detection to ensure efficient customer file progression
• Demonstrating strong knowledge of current lender policies, products, and procedures
• Collaboration with the team and the greater LA Group.

YOUR EXPERIENCE:  

• Experience in the banking and finance industry – Lending and Credit
• Working knowledge of the banking industry, Australian housing market, and regulatory environment
• Strong analytical skills
• A strong track record of consistently meeting or exceeding performance metrics
• Attention to detail
• Strong time management skills.

WHAT WE HAVE TO OFFER 

We are focused on developing growth within our team to excel and further their career within the business. Other benefits on offer:

• Competitive remuneration package;
• High performing, inclusive and rewarding work environment;
• Vibrant culture and high energy team; and
• Fantastic staff benefits including onsite gym, quarterly team events and weekly catered lunches.

If you are ready to take the next step in your career and are looking to work for a company that is constantly evolving, apply now for a confidential chat! For more information please reach out to [email protected].

Lending Association is an equal opportunity employer. Our culture is renowned for its diversity and inclusivity, without discrimination based on gender, ethnicity, religious beliefs or age.